Privacy Policy

Effective Date: July 14, 2026

Windham & Windsor Housing Trust (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website at https://www.homemattershere.org.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Sign up for newsletters or email updates
Download reports or resources
Register for events
Communicate with us by email

Depending on the form, this information may include:

Name
Email address
Organization
Phone number
Any information you include in your message

We only collect information necessary to respond to your request or provide the service you requested.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies. This may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on pages
Referring website
General geographic location
Date and time of your visit

This information helps us understand how visitors use our website and improve the user experience.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

Ensure the website functions properly
Remember user preferences
Analyze website traffic
Improve website performance
Understand how visitors interact with our content

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how portions of the website function.

Google Analytics

We use Google Analytics 4 (GA4) to better understand how visitors use our website. Google Analytics collects information such as:

Pages viewed
Session duration
Device information
Browser information
Approximate geographic location
Traffic sources

This information is aggregated and helps us improve our website and content. We do not use Google Analytics to identify individual visitors.

Google may process this information in accordance with its own Privacy Policy.

Microsoft Clarity

We use Microsoft Clarity to better understand how visitors interact with our website through features such as:

Session recordings
Heatmaps
Scroll tracking
Click analysis
User interaction insights

Clarity helps us identify usability issues and improve the overall visitor experience.

Microsoft Clarity is designed to automatically mask sensitive information before it is transmitted.

WordPress Plugins

Our website is built using WordPress and utilizes several plugins that may place cookies or collect limited technical information necessary for website functionality.

Examples include plugins that support:

Website security
Performance optimization
Spam protection
Forms
Embedded content
Analytics
Caching

These plugins only collect information necessary to provide their intended functionality.

Embedded Content

Pages on this website may include embedded content such as videos, maps, social media posts, or documents. Embedded content from third-party websites behaves the same as if you visited those websites directly.

Those providers may collect information about you, use cookies, and monitor your interaction with their embedded content according to their own privacy policies.

How We Use Information

We use collected information to:

Operate and maintain our website
Respond to inquiries
Improve website usability and accessibility
Analyze website performance
Understand visitor interests
Improve our programs and communications
Protect against fraud, spam, and unauthorized access

We do not sell your personal information.

Information Sharing

We may share information with trusted service providers that help us operate our website and provide services, including:

Website hosting providers
Analytics providers
Form processing services
Security services
Email communication platforms

These providers are only given access to information necessary to perform their services.

We may also disclose information when required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect information collected through our website. While we work to protect your information, no method of transmission or electronic storage is completely secure.

Your Choices

You may:

Disable cookies through your browser settings
Contact us to request access to, correction of, or deletion of personal information you have submitted, where applicable
Opt out of marketing emails by using the unsubscribe link included in those communications

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Windham & Windsor Housing Trust

Email: info@homemattershere.org
Address: 68 Birge Street, Brattleboro, Vermont 05301